Pilot Program · by application
Do you really know how your users behave?
PIVER qualifies all usage, not just abuse. You understand what is really happening on your platform, and you step in at the right moment, whether to support a user or to stop abuse: when it matters to your business, not because a rule was triggered. Recommendations tailored to each user and each usage, for marketplaces and intermediary platforms.
Free during the pilot · No commitment · GDPR & DSA-ready
The real issue Fraud no longer comes from outside. It comes from your own users.
Catching bots is no longer enough. Today the risk is real accounts whose behaviour drifts.
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+43% first-party fraud growth since 2023
No bot involved.
McKinsey, 2025
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40% of shoppers admit they have already abused
Returns, disputes, multi-accounting.
Ravelin Survey
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30% of challenged decisions overturned by the platform
Without any external review.
European Commission, DSA assessment, 2026
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52% of decisions overturned after independent review
One in two does not hold up.
European Commission, DSA assessment, 2026
Global e-commerce figures, all sectors combined. Marketplaces and intermediary platforms are directly concerned.
The problem On your platforms, not everything is black or white.
Today's tools see only two states: normal or blocked. Your users' reality is far more nuanced, and it shifts both ways.
- Normal usage Compliant, expected
- Anomaly Drift, inconsistency
- Ambiguous usage Weak signal
- Incident One-off error
- Potential abuse Suspect pattern
- Confirmed abuse Non-compliance
- Fraud Malicious intent
This is PIVER's reading scale. Every usage is qualified at its true level, and the response is proportionate to its impact, never all or nothing.
Without this graded reading, systems fall into one of two traps:
A system that is too punitive
Blocking too early = false positives, legitimate users lost, reputation damaged, support costs cascading.
A system that is too passive
Missing the drifts = abuse that settles in, operational costs that explode, growth impossible to support without risk.
PIVER responds at the right level, neither too punitive nor too passive: a living memory, not a frozen score.
The solution The right recommendation, at the right moment, for each user.
You already have the signals: identity, interactions, transactions, payment, support. PIVER connects them, places them in each user's real journey, and produces a graduated recommendation at the moment it matters to your business. And every recommendation can be explained: that comes as standard.
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Input
Events & signals
An action on the platform: a report, a transaction, an interaction, a sign-up.
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Analysis
Context & history
Behaviour placed back in its real journey, never in isolation. A structured, dated, traceable memory.
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Structuring
Explainable qualification
Dated, traceable, contestable. Outside the scope of opaque AI, you always know why.
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Output
Graduated recommendation
A user whose behaviour is deteriorating sometimes needs support, not a sanction. Others need to be stopped. The recommendation adapts to the user and the usage. You decide, with the full trace.
The PIVER innovation Sign-up on one side, payment on the other. What about in between?
At sign-up, you check what you can without slowing users down, often an email or a phone number. At payment, your provider takes over. But it is in between that you lose users, time and money: there, everyone is handled with the same rules, or by hand. PIVER complements what you already do, without replacing your obligations.
A check at sign-up, light or thorough, and a secure payment say nothing about what happens in between.
| Sign-up checks (email, phone, sometimes KYC / KYB) | Payment tools | PIVER, behavioural trust infrastructure | |
|---|---|---|---|
| When? | At sign-up, once | At the transaction | Continuously, across the whole journey |
| Based on what? | What the user declares | The payment method and the transaction | Real behaviour, placed in its context |
| What stays out of scope | Everything that happens after sign-up | Everything that does not go through payment: cancellations, listings, exchanges between users | Identity and payment, which PIVER complements without replacing |
| User friction | Low if the check is light, high if it is thorough (uploads, selfies, drop-offs) | Occasional: authentication at payment | None: in the background, invisible |
What it changes for you, compared with automated rules and manual handling:
| With the same rules for everyone | With PIVER | |
|---|---|---|
| What you see | Only what causes problems | All usage, including what is going well |
| When you step in | When a rule is triggered | When it matters to your business |
| A user who changes | Nobody sees it before the incident | You see it when their behaviour deteriorates, or improves |
| The response | The same for everyone, often a sanction | Support, warn or stop, depending on the case |
| Your good users | Blocked by mistake, they leave | Recognised, they stay |
| Abuse | Spotted late, once it has already cost you | Spotted as soon as usage drifts |
| Your teams | Sort case by case | Receive each case qualified, with its recommendation |
| Your decisions | Hard to justify afterwards | Explained, dated, defensible |
What you gain Trust is not a cost. It is a growth engine.
PIVER qualifies all usage, not just abuse. In practice, it acts on your numbers: churn, tickets, disputes, reputation, and on the way you run your business.
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Sharper steering
Understanding your users also means running your business better. You see how your platform is really used, not only what causes problems.
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Less churn
Your good users are no longer blocked by mistake. No more false positives driving legitimate users away.
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Fewer tickets
No more manual investigations. Every case arrives qualified, dated, with its recommendation. Signal → decision in under a day.
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Reputation preserved
Fair, proportionate decisions. Your legitimate users notice nothing; abusers are dealt with.
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Turnkey
SaaS or API. No infrastructure to build or maintain: no technical debt, no hidden tech costs.
Security & compliance Your data, compartmentalized and secure.
Trust starts with security. Your data is isolated, encrypted and hosted in France. Never pooled, never resold.
- Isolated, compartmentalized data per platform. No pooling across clients, no resale.
- End-to-end encryption and hosting in France. Your data stays in Europe.
- GDPR by design , PIVER as a trust and security third party. Explainable and traceable, DSA-compliant.
- Isolated dataCompartmentalized per client
- EncryptionEnd to end
- Hosted in FranceData stays in Europe
- GDPR · DSABy design
Pilot Program · by application A first-of-its-kind format to test PIVER on your own use cases.
The engine runs on your real data. You test, you judge.
- On your own data, under real conditions. Complimentary, no commitment.
- Lightweight integration: API or a simple export. No heavy engineering.
- PIVER support and founding partner status.
More fairness for your users. Lower costs for you.
Trust becomes a growth engine.
Apply to the pilot